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Robotic process automation  (RPA): Software tools that use Artificial Intelligence (AI) and Machine learning (ML) to automate repeatable task reducing manual intervention. RPA plays the major role in a wide range of IT services:- Support and Management: Implementing Robotic process automation in remote management of IT structures can proactively instigate and solve problems to increase throughput. Automating processes would result in improved service desk operations and network monitoring thus allowing to handle short-term demands without extra recruitment. Process Automation: The process automation can accelerate the back office tasks in supply chain management, HR, Finance, data entry etc. that require access to multiple systems. Using presentation layer automation software multiple processes can be done eg. Scaling-up, carrying out prescribed functions without compromising existing IT- architecture. Automated Assistants : Automated online assistants can proce...

What is Robotic Process Automation? A business process automation technology which is based on the notion of Artificial Intelligence (AI) or software robots is called  Robot process Automation technology . An application of technology monitored by business logic and structured input for automation of business processes is known as an RPA. With the aid of RPA, an organization can configure a robot to communicate with other smart systems, to manipulate data, and to trigger responses. The RPA tools can be used right from a simple response generation to an email to the deployment of hundreds of bots to automate jobs in a system. The Journey of RPA: Although the term ‘ RPA ’ was first coined in the early  2000s , it had been the work in progress even before then. The evolution RPA took place with the help of 3 key technologies namely  Artificial   Intelligence ,  Workflow Automation , and the  Screen Scraping . It is the  combination of thes...